Darspath ("Darspath," "we," "us," or "our")
respects your privacy. This policy describes our personal-information
practices in connection with the Darspath Platform.
1. Scope
This Privacy Policy applies to personal information collected through
or in connection with Darspath, including:
- The Darspath website;
- Student accounts;
- Instructor accounts and profiles;
- Session and class bookings;
- One-to-one sessions;
- Group classes;
- Scheduling;
- Platform communications and messaging;
- Reviews and ratings;
- Payments and Instructor payouts;
- Files and educational materials shared through the Platform;
- Customer support;
- Instructor applications and verification;
- Marketing communications where applicable; and
- Other features and services provided through Darspath.
This Privacy Policy does not govern the independent privacy practices
of third-party websites, applications, payment processors,
video-conferencing providers, banks, or other services integrated
with or accessible through Darspath.
3. Information About Instructors
Because Darspath operates a marketplace for educational services,
we may collect additional information from Instructors.
This may include:
- Full name;
- Profile photograph;
- Biography;
- Languages;
- Subjects and skills taught;
- Educational background;
- Degrees;
- Certifications;
- Professional qualifications;
- Teaching or instructional experience;
- Employment or professional experience;
- Rates;
- Availability;
- Time zone;
- Country or location;
- Introductory videos;
- Teaching demonstrations;
- Application information;
- Identity or verification information;
- Payment and payout information;
- Tax-related information where required;
- Student ratings and reviews; and
- Other information necessary to operate an Instructor profile or evaluate eligibility.
3.1 Public Instructor Information
Certain Instructor information may be intended to be visible publicly
to Students and Platform visitors, depending on Platform configuration.
This may include:
- Name;
- Profile photograph;
- Biography;
- Subjects;
- Skills;
- Languages;
- Qualifications;
- Experience;
- Rates;
- Availability;
- Ratings;
- Reviews; and
- Other professional information selected for public display.
3.2 Instructor Verification
Darspath may request information or documentation to verify an Instructor's:
- Identity;
- Education;
- Qualifications;
- Certifications;
- Experience;
- Professional credentials; or
- Eligibility to provide services through the Platform.
Verification information may be processed by Darspath or appropriate
third-party verification providers.
4. Payment and Payout Information
4.1 Student Payments
Student payments may be processed through third-party payment processors
or financial service providers.
Darspath generally does not need to store complete payment-card numbers
when payments are processed by an independent payment processor.
We may receive transaction-related information such as:
- Payment status;
- Transaction identifier;
- Amount;
- Currency;
- Transaction date and time;
- Billing country or postal code where provided;
- Refund status;
- Dispute information;
- Chargeback information; and
- Other transaction metadata.
4.2 Instructor Payout Information
To facilitate Instructor payouts, Darspath and/or its payment providers
may process information such as:
- Instructor name;
- Payment or payout account information;
- Bank or transfer information;
- Country;
- Currency;
- Payout amount;
- Payout status;
- Transaction identifiers;
- Tax information where required;
- Identity-verification information where required; and
- Other information necessary to process or legally administer payouts.
4.3 Transaction Records
Darspath may maintain records relating to payments and payouts
for purposes including:
- Transaction administration;
- Refunds;
- Chargebacks;
- Disputes;
- Fraud prevention;
- Accounting;
- Tax compliance;
- Instructor earnings records; and
- Legal compliance.
5. Session and Class Information
When Students book or participate in sessions through Darspath,
we may process information such as:
- Instructor and Student identifiers;
- Subject or category;
- Booking date;
- Scheduled session date and time;
- Session duration;
- Session status;
- Attendance information;
- Join and leave times where available;
- Cancellation information;
- Rescheduling information;
- Technical metadata;
- Session-related messages; and
- Information necessary to resolve disputes or technical problems.
In group classes, a participant's name, profile information,
image, voice, messages, or shared content may be visible
to other participants depending on the technology used.
If third-party video-conferencing technology is used,
the provider may independently collect device, network,
meeting, and usage information according to its own privacy practices.
6. How We Use Information
Provide and Operate Darspath
- Create and maintain accounts;
- Create Instructor profiles;
- Allow Students to discover Instructors;
- Facilitate bookings;
- Schedule sessions;
- Facilitate one-to-one and group instruction;
- Enable communications;
- Process transactions;
- Facilitate Instructor payouts;
- Manage cancellations and refunds;
- Provide ratings and reviews; and
- Operate other Platform features.
Personalize the Platform
- Display relevant subjects;
- Recommend potentially relevant Instructors;
- Remember preferences;
- Display appropriate languages;
- Handle time-zone conversions; and
- Improve the user experience.
Instructor Administration
- Review Instructor applications;
- Verify information;
- Maintain Instructor profiles;
- Evaluate marketplace quality;
- Investigate complaints;
- Administer payouts; and
- Enforce Instructor requirements.
Customer Support
- Respond to questions;
- Investigate problems;
- Resolve disputes;
- Process refund requests; and
- Provide technical assistance.
Security and Fraud Prevention
- Secure accounts;
- Detect unauthorized activity;
- Prevent fraud;
- Investigate payment abuse;
- Prevent Platform misuse;
- Detect violations of our Terms; and
- Protect Students, Instructors, Darspath, and others.
Improve Darspath
- Understand Platform usage;
- Diagnose technical problems;
- Improve functionality;
- Develop new features;
- Improve marketplace quality; and
- Evaluate Platform performance.
Communications
We may use contact information to send:
- Booking confirmations;
- Session reminders;
- Cancellation notices;
- Payment information;
- Payout information;
- Account notifications;
- Security alerts;
- Policy updates;
- Customer-support communications; and
- Other service-related messages.
Legal Compliance
- Comply with applicable laws;
- Maintain required records;
- Respond to lawful government or court requests;
- Establish or defend legal claims; and
- Enforce our agreements and policies.
7. Legal Bases for Processing
Contractual Necessity
We may process information when necessary to provide Platform functionality
requested by you, such as maintaining an account, processing bookings,
facilitating sessions, processing transactions, and facilitating
Instructor payouts.
Legitimate Interests
We may process information where reasonably necessary for interests such as:
- Platform security;
- Fraud prevention;
- Marketplace integrity;
- Customer support;
- Platform improvement;
- Service reliability;
- Protecting users; and
- Enforcing Platform policies.
Consent
We may rely on consent where required, including for certain:
- Cookies;
- Analytics technologies;
- Marketing communications; or
- Session recordings.
Legal Obligations
We may process information where necessary to comply with legal,
regulatory, tax, accounting, law-enforcement, or other applicable obligations.
8. How We Share Information
We do not disclose personal information except as described
in this Privacy Policy, as authorized by you,
or as otherwise permitted or required by law.
8.1 Between Students and Instructors
Darspath shares information necessary to facilitate educational services.
An Instructor may receive information such as a Student's:
- Name;
- Booking;
- Scheduled session;
- Learning request;
- Messages; and
- Other information necessary to provide the requested service.
8.2 Group Class Participants
When participating in a group class, certain information may be
visible to other participants, potentially including:
- Display name;
- Image or video;
- Voice;
- Messages;
- Shared screen content; and
- Other information voluntarily disclosed during the class.
8.3 Service Providers
We may share information with companies that help us operate Darspath,
including providers of:
- Payment processing;
- Instructor payouts;
- Banking or money transfers;
- Video conferencing;
- Cloud hosting;
- Data storage;
- Email delivery;
- Authentication;
- Security;
- Fraud prevention;
- Analytics;
- Customer support; and
- Identity or qualification verification.
8.4 Legal, Security, and Safety Purposes
We may disclose information where reasonably necessary to:
- Comply with applicable law;
- Respond to lawful subpoenas, court orders, or government requests;
- Investigate fraud;
- Investigate abuse or harassment;
- Protect Platform security;
- Enforce our Terms and policies;
- Protect Students or Instructors;
- Protect Darspath; or
- Protect other persons or the public.
8.5 With Your Direction or Consent
We may disclose information when you direct us to do so
or provide appropriate consent.
9. Data Retention
We retain personal information for as long as reasonably necessary
for the purposes described in this Privacy Policy.
Retention periods may depend on factors including:
- Whether your account remains active;
- The type of information;
- The purpose for which it was collected;
- Payment and transaction requirements;
- Tax and accounting obligations;
- Fraud-prevention requirements;
- Safety considerations;
- Disputes;
- Legal claims;
- Regulatory requirements; and
- Applicable statutes of limitation.
When information is no longer reasonably required,
we may delete, anonymize, aggregate, or otherwise de-identify it,
subject to applicable law and technical limitations.
10. Security
Darspath uses reasonable administrative, organizational,
technical, and physical safeguards designed to protect personal information against:
- Unauthorized access;
- Unauthorized disclosure;
- Loss;
- Misuse;
- Alteration; and
- Destruction.
Security measures may include access controls, authentication protections,
secure infrastructure, encryption or similar safeguards where appropriate,
monitoring, and third-party security services.
Security notice No website, application, database, network, or electronic transmission
can be guaranteed to be 100% secure.
Users are responsible for:
- Maintaining the confidentiality of passwords;
- Protecting account credentials;
- Using secure devices;
- Maintaining appropriate device security; and
- Promptly notifying Darspath of suspected unauthorized account access.
11. Recording and Session Privacy
Sessions may be recorded only where permitted by applicable law
and after all legally required permissions and consents have been obtained.
Students and Instructors are responsible for complying
with applicable recording and privacy laws.
If a session is recorded, the recording may contain:
- Audio;
- Video;
- Screen sharing;
- Chat messages;
- Names;
- Educational materials;
- Documents; and
- Other information displayed or communicated during the session.
Depending on the technology used, recordings may be stored by
a third-party video provider, locally by an authorized participant,
or through Darspath if Darspath provides recording storage.
Darspath may restrict or remove access to recordings
where we reasonably believe they violate applicable law,
privacy rights, intellectual property rights,
Darspath policies, or our Terms and Conditions.
12. Cookies and Analytics
Darspath may use cookies and similar technologies to operate,
secure, understand, and improve the Platform.
12.1 Essential Cookies
Essential technologies may be used for:
- Login sessions;
- Authentication;
- Security;
- Fraud prevention;
- Account functionality; and
- Core Platform operations.
12.2 Preference Cookies
Preference technologies may remember:
- Language;
- Time zone;
- Interface settings; and
- Other preferences.
12.3 Analytics Technologies
Darspath may use analytics services, including Google Analytics
or similar technologies, to understand how users interact with the Platform.
Analytics information may include:
- Pages viewed;
- Session duration;
- Device type;
- Browser type;
- General or approximate geographic information derived from IP address;
- Referring pages;
- Interactions with Platform features; and
- Other usage information.
12.4 Cookie Controls
Depending on your location and available Platform functionality,
you may be able to manage non-essential cookies through:
- A cookie preference tool;
- Browser settings; or
- Device settings.
13. Communications and Marketing
Darspath may send transactional or service-related communications,
including:
- Account messages;
- Booking confirmations;
- Session reminders;
- Payment confirmations;
- Instructor payout information;
- Security alerts;
- Customer-support responses;
- Terms updates; and
- Privacy Policy updates.
Where permitted by law, Darspath may also send marketing communications regarding:
- New subjects;
- New Instructors;
- Classes;
- Platform features;
- Promotions; and
- Other Darspath services.
Where required, users may unsubscribe from promotional email communications
using the unsubscribe mechanism provided in the message
or by contacting Darspath.
14. Children's and Minors' Privacy
Darspath is not intended for children under 13
to independently create or manage accounts.
Students under 18 may use Darspath only with appropriate authorization
and supervision from a parent or legal guardian as required by Darspath's
Terms and applicable law.
Parents or legal guardians should supervise minors' use of:
- Accounts;
- Messaging;
- Group classes;
- Video sessions;
- File sharing; and
- Other interactive Platform features.
If you believe a child has provided personal information without
appropriate parental authorization, contact:
support@darspath.com.
15. International Data Transfers
Darspath is operated from the United States.
If you access Darspath from outside the United States,
your personal information may be transferred to, stored in,
or processed in the United States or other countries
where Darspath or its service providers operate.
Data-protection laws in those jurisdictions may differ
from the laws in your country.
Where applicable law requires specific safeguards,
Darspath may use legally recognized transfer mechanisms
or other appropriate safeguards.
16. Your Privacy Rights
Depending on where you live and applicable law,
you may have certain rights concerning your personal information.
These rights may include the right to:
- Request access to personal information;
- Request correction of inaccurate information;
- Request deletion of certain information;
- Request information about categories of personal information collected;
- Request information about how personal information is used or disclosed;
- Object to certain processing;
- Request restriction of certain processing;
- Withdraw consent where processing depends on consent;
- Request portability of certain information where applicable; and
- Appeal certain privacy decisions where applicable.
These rights are not absolute and may be subject to legal exceptions,
including requirements relating to transactions, taxes, accounting,
fraud prevention, safety, disputes, legal claims, or compliance with law.
To submit a privacy request, contact:
support@darspath.com.
We may need to verify your identity before processing certain requests.
Darspath will not unlawfully discriminate against users
for exercising applicable privacy rights.
17. Third-Party Services
Darspath relies on third-party services to provide certain Platform functionality.
These may include providers for:
- Payment processing;
- Instructor payouts;
- Banking and transfers;
- Video conferencing;
- Website analytics;
- Hosting and cloud infrastructure;
- Email and communications;
- Authentication;
- Customer support;
- Fraud prevention;
- Security; and
- Identity or qualification verification.
Third-party providers may independently process information according
to their own privacy policies and legal obligations.
18. Business Transfers
If Darspath is involved in a merger, acquisition, reorganization,
financing, sale of assets, corporate restructuring,
or similar business transaction, personal information may be
disclosed or transferred as part of that transaction,
subject to applicable law and appropriate safeguards.
Information may also be disclosed as part of due diligence
where legally permitted and subject to appropriate confidentiality protections.
19. Changes to This Privacy Policy
Darspath may update this Privacy Policy from time to time to reflect:
- Changes to the Platform;
- New features;
- New technologies;
- Changes to our data practices;
- Changes to service providers;
- Changes in applicable laws; or
- Other operational requirements.
When we update this Privacy Policy, we will revise the
Effective Date at the top.
For material changes, we may provide additional notice through
the Platform, email, or another reasonable method where appropriate
or required by law.
